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This Privacy Policy describes issues related to the information we collect about you and how this information is used. It also explains transaction security issues.

Floorings.com will never sell, rent, share, trade or give away any of the information you provide to us except
to the financial institutions processing your payment and the shipper that delivers your order. As a result, no third party will solicit you because of information obtained from us
.

Contact us for questions and concerns.
  

Statement

Cookies,
Browsers, Java

Transaction Security


Privacy Statement

Floorings.com's policy is to ask only for that individually identifiable information that is absolutely necessary for order transactions or useful for our own internal operations. This includes Name, Number, Addresses (Order, Shipping, Billing and e-mail) and Credit Card information. At our location, only one authorized person -the Webmaster- have access to the use of individually identifiable information. Your individual information such as e-mail address, name, phone number and the like is never sold or shared with other organizations. As a registered customer you have access (through login and password supplied by us) to your individually identifiable information which can be edited anytime. Floorings.com does collect and disclose aggregate user statistics (for example, percentage of customers living in the Northeast, or average size of an order). These are summary, not individual reports, which contain no individually identifiable information. Our site contains links to other sites. Floorings.com is not responsible for the privacy practices or the content of such Web sites.

Cookie Collection, Supported Browsers, JavaScript

Like most websites, Floorings.com uses a technology called "cookies" to remember you and the information you are saving. When you visit Floorings.com we send back a cookie to you, a small text file that includes a temporary inquiry number, your IP address, plus any items you've chosen. Your web browser has a special folder on your computer where it keeps cookies. Cookies cannot harm your computer in any way. Only the website that places a cookie on your computer is allowed to read it; no other website may access the cookie Floorings.com places on your computer. If you are visiting Floorings.com from a computer that only you or your family use, cookies present no security concern.

If you are using a shared computer in a public environment (i.e. work, library), others using that computer to visit Floorings.com can log in as you and potentially access less confidential data, such as your name or shipping address, but never any Credit card information. If this applies to you, consider choosing not to be "remembered" when you register using a shared computer in a public environment. Instead, log on at each visit.

Cookies make your shopping experience much easier. Cookie enables your computer to find previously visited pages again without doing a whole new search. Your browser looks in its cookie folder, finds your Floorings.com cookie and tells Floorings.com that you want to look at the same items again. If you don't want any information stored in a cookie, you can set your browser not to accept cookies. However, once you are within https mode, our online store is "cookie-less", i.e. no cookies are collected for added security

Our website, including our online store, support Internet Explorer and Netscape version 4.0 as well as most version 3 browsers. The current AOL version 5 browser is also supported. Our storefront doesn't use java applets. However, it has a requirement for javascript. --Back to Top--

Transaction Security

Floorings.com has security measures in place to protect the loss, misuse and alteration of the information under our control. All personnel data and financial information is transmitted via an encrypted connection using SSL. As well, all administrative functions are over a SSL connection. Transfers of data between you, the customer, and our e-commerce server are encrypted in the following three ways:

  • From the Web customer using SSL and user session IDs.
  • Credit Card Authorizations are done using VeriSign and Nova.

1. From the Web browser using SSL:

Secure Hyper Text transport protocol (HTTPS) mode is used during and after a customer Login. Additionally a user session ID is created. This user session expires after one hour of inactivity. The Secure Socket Layers (SSL) standards currently supports 128-bit encryption standard.

For more information about VeriSign in general, please see: http://www.verisign.com/

2. Credit Card transactions between your financial institution and us are handled using Nova Merchant Accounts.

Credit Card transactions are handled by Nova Merchant Accounts, who has structured a professional credit card acceptance method. Nova Includes the following options and more:

Visa, MasterCard, Discover, American Express, Diner's, JCB, and Debit card processing
SCAN check verification
All transactions use A.V.S (Address Verification Service) and all transactions and funds are processed in a secure environment.

The SET protocol is a collection of encryption and security specifications used as an industry-wide, open standard for ensuring secure payment transactions over the Internet.

Because a certain lead-time is common with the types of products we sell, your credit card is approved ("authorized") at the time of order, and payment is captured at the time of shipment. The authorization request is the encrypted electronic message that is sent from our storefront through the Nova register to your credit card's issuing financial institution for approval of the transaction. The approval includes VAS (Address Verification Service) which is a credit card fraud prevention tool that allows us to verify US customer's address against the address your credit card issuing financial institution has on file for you. The approved transaction is stored at your financial institution until your order is shipped and the card is actually charged.

For more information, please see: http://www.novamerchantaccounts.com

3. Internally at the Order Fulfillment level at Floorings.com:

Within our e-commerce operations, login roles are assigned so that various Floorings.com staff members have certain access privileges. For example, all of our staff has rights to view open orders, whereas nobody except the webmaster is able to see Credit card information. These roles are defined by us internally and adhere to our internal code of standards. Floorings.com have an absolute commitment to keep your information secure. The information you share with us is used to fulfill your order and to keep you up-to-date on the status of your order. After you place an order, we may contact you with information about the order as needed. The financial institutions processing the payment may send us supplemental information if there is a problem in completing the transaction. The shipper may send us supplemental information if there is a problem with delivery. This information is used only in processing your order(s).

4. Floorings.com adheres to the following publicly monitored standards:

Click to verify that Floorings.com is independently monitored and adheres to generally accepted privacy policies.