Q. What is HDF and what is it made of?

A. High density fiberboard, HDF, is basically a high-density, moisture-resistant fiber panel. It is made of wood residues (sawdust, shavings and woodchips) from wood processing factories. This ligneous material is grounded into a pulp, to which a melamine-urea-formaldehyde resin is added. This pulp is then dried and pressed into panels of specific density, which, depending on the product, is greater than 800 or 900 kg/m³.

Q. What is a floating floor?

A. A floating floor is a floor built with all of its parts attached to each other but none of these component parts are fixed to the supporting floor.

Q. What is underlayment foam? Is it needed?

A. Underlayment foam serves many purposes: It provides greater thermal and comfort insulation, prevents the planks from sticking to the subfloor, acts as a sound barrier and absorbs excess glue. The planks may adhere to the subfloor without underlayment and the floor will not longer "float". Buckling could be caused if it will not be able to expand and contract properly.

Q. My laminate floor seem to "bow". Why is that?

A. If there is no vapor barrier or if the subfloor is damp, concave bowing will most often be caused. It may also be due to the improper acclimatization of the planks prior to installation or to water damage.

Q. Just after I glued my floor it peaked along the edges. Why?

A. A slight and temporary swelling of the groove segment may be caused by the moisture contained in the glue. This is normal, and shortly following the installation it will correct itself.

Q. Is the glue waterproof?

A. No, the glue is only resistant to intermittent and short-term exposure to water.

Q. Why is a moisture barrier used on concrete?

A. Concrete floors below ground are capable of storing a vast amount of water. It is crucial to avoid all direct contact between the laminate flooring and the concrete floor because the soil adjacent to the concrete can bring humidity into the floor. To install a moisture barrier over all concrete surfaces is commonly recommended.